Terms of sales & Guarantee
A - 30 day money back guarantee
If for any reason, you are not completely satisfied with your purchase you can return it to Produits Naturels Leblanc within 30 days for a refund, excluding your original shipping and handling charges. Health and beauty products are subject to reasonable trial (moderate use of the product).
- Re-package the item(s) along with all parts in the box that it came in or one appropriate for shipping.
- Ship your item(s) via an insured method and keep a copy of the tracking number until your refund has been processed at the following address:
1380-203 rue Newton
Boucherville, Québec J4B 5H2
B - Legal guarantees
The Civil Code of Quebec and the Consumer Protection Law provides legal guarantees namely related to hidden defects as well as usage of sold goods. These legal guarantees also apply to this sale.
This guarantee can in no way hinder, or suppress the legal guarantee provided by the manufacturer when there is one.
C - Price
The prices of our products are displayed in Canadian currency and the applicable taxes are added to the amount. All orders, regardless of their origin, are payable in Canadian currency. Goods and Services sold in Canada are subject to Canadian Goods & Services Tax (GST). GST is currently 5%.
In addition, Provincial Sales Tax may apply to your purchase depending on the final destination.
D - Payment
Produits Naturels Leblanc accept only the following credit cards: Visa or MasterCard.
F - Customer Service
Our representatives are available Monday through Friday from 8:30 am to 4:30 pm by phone at 1-800-362-9737.
You can also contact us by email using our mail form »